Subject: Re: Update status not changed
From: Adheesh Awasthi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 20 Oct 2019 22:00:26 -0700 (MST)

Hi Seeta, 

Is there any update fot this ticket number? 

From: "Adheesh Awasthi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, October 18, 2019 6:56:25 PM 
Subject: Update status not changed 

Hi, 

Problem Statement: Update status not changed 

Order Date : Oct 1, 2019 

Order ID: 9756539107 

Tracking ID: SOR002672745 

Assistance Required: Handing over the shipment to the courier partners 

Issue Description: The status of the shipment has not changed since a long time, as confirmed with the courier partners the warehouse has not handed over the item yet to them and have asked us to inform the warehouse to hand it over to the carrier at the next pickup batch, so that they can deliver it to the customer. 

Kindly look into the matter asap. 

Ticket number : 194061