Subject: Re: Arabic Language Test - Md Mahdi Hasan
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 18 Oct 2019 06:09:56 -0700 (MST)

Hi Seeta, 

This candidate dont know Arabic. He has given the test in english. 
So there is no evaluation required. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Friday, 18 October, 2019 13:35:03 
Subject: Fwd: Arabic Language Test - Md Mahdi Hasan 

Hi Seeta, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Md Mahdi Hasan 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will enter his address correctly and and tell him that i entered his address incorrectly so that he has not received his Pizza yet and you will receive it in just 15 minutes and next time your order will be delivered on the right time and i will not give you the opportunity to complain . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Mahdi Hasan , I am from Darbhanga Bihar , I was educated at Nadwa college Lucknow after that i got admission in the department of Arabic Language & Literature ,JMI New Delhi and completed BA after that i got MA from School of Language ,Literature & Culture Studies , JNU New Delhi. 

I worked as a freelance arabic translator with Briz HR Services in a reputed MNC 
( United Lex ) Gurgaon 

worked as a arabic language translator with Alshifa Medical Travel & Tourism Pvt Ltd for the patients coming from Iraq for treatment in India for half and one year. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	good customer service is that satisfies the customer and great customer service is that attracts the customer towards it. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	َ I can speak Arabic & English fluently with the customers. 
I can satisfy the customer while providing the service . 
I have spent a lot of times with the patients coming from arab countries and provided services to them in a good manner . 

I know other languages also. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	I traveled to Lucknow ,this is the capital of UP. Lucknow was named second happiest city in India , this city has been always a multicultural city and flourished as a natural city & as a North Indian Cultural and Artistic hub and the seat of power of Nawabs in the 18th and 19th centuries. 
it is an important centre of governance ,education ,finance,technology ,fashion ,aerospace, etc. 
there are a lot of parks and beautifull gardens . this city is a hub of education and has a prominent institutions and universities like Lucknow University ,Dr Bhim Rao Ambedkar National Law University ,Amity University ,and Lovely Professional University, 
this city has a lot of old libraries and historical places like Bhool Bhulayya and Ghanta Ghar. 
there is a bench of Allahabad High court in Lucknow. 
KGMU is a prominent medical college in this city.