Subject: click & collect- Delay
From: Shivani Rani <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Fri, 18 Oct 2019 00:05:15 -0700 (MST)

Hi Mam, , 
​ 
With the reference to Order No #6446650788 and ticket no #197059 

The customer placed the order on 27th September, 2019. But the status shows "READY TO SHIPPED". I have escalated to KSA warehouse which has confirmed sending out the items and LMG has confirmed delivering them to store yet the status neither changed to "Ready for pickup" nor we have a confirmation if it is ready for pickup. 

Please look into it. 

Thank you, 
Shivani