Subject: Amount refunded but not displaying on the tools
From: Adheesh Awasthi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Oct 2019 22:40:11 -0700 (MST)

Hi, 

Problem Statement: Amount refunded but not displaying on the tools. 

Order Date : Sep 22, 2019 

Order ID: 6446114058 

Tracking ID: 00000080005692644 

Ticket Number : 198783 

Assistance Required: wants to return back the amount refunded to the customer. 

Issue Description: The customer has received the product and the payment was returned to the customer about 10 days later of delivery. The customer has also contacted customer services via phone and online chat but nothing was done regarding this issue 

Screenshot of the transaction details to help you in resolving this issue has been attached here.