Subject: Re: Complain about product quality
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>
Date: Thu, 17 Oct 2019 05:30:54 -0700 (MST)

Hi Imran, 

Can you please tell me the voucher amount so the agent can go ahead and ask the team to do that. 

Regards, 
Seeta 

From: "Mohd Imran" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 17 October, 2019 14:34:01 
Subject: RE: Complain about product quality 

Hi [ mailto:[email-masked] | 
@Seeta Seeta ] , 

We can compensate her with a voucher. 

Regards 

Imran 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, October 16, 2019 2:36 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Shivani Rani <[email-masked]> 
Subject: Complain about product quality 

External email sender, please take precaution. 

Hi Team, 

With the reference ticket number 196291, Customer placed order for her baby cloths but the quality was not good though and she is very angry due to that, So is it possible that we can offer her some voucher. 

Please look into this concern and let us know. 

Regards, 

Seeta Kunwar 

From: "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 16 October, 2019 15:43:50 

Hi mam, 

order no # 9750758175 and ticket # 196291 

Please check do we need to give her any voucher. 

Thank you, 

Shivani 

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