Subject: C&C - RTS didn't happen
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Thu, 17 Oct 2019 01:41:52 -0700 (MST)

Hi Seeta, 

With reference to the ticket ID: 150755 
Order number: 6443648965 

Customer placed this order in Aug and didn't pick the order up. The status of this order has since not changed from ready to pickup to NDR and no RTS has been done either. C&C orders are supposed to return for a refund if not picked within 14 dyas. 

Please look into it and advise. 

Regards, 
Apoorv