Subject: Fwd: Arabic Language Test - Zafar Iqbal
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Wed, 16 Oct 2019 07:13:05 -0700 (MST)

Hi Seeta, 

Please Evaluate the test. This is an old test, but not being able to find the results in my records. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

Hi Shakeeb, 

Please Evaluate the test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Zafar Iqbal 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If i work at pizza hut and i took from a customer by phone .and i will say him sir your order will be reached in 30 m and after talking him . i inter address and i will give bill delivery boy and after 45 m he call me that he will not receive pizza ,i call him sir there will be heavy traffic so pleas sir wait i inform you soon i will call the deliver person that the address entered wrong by mistake and i will send correct address and you turn to correct address urgently and deliver his order after that i will send massage to customer very soon . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am zafar iqbal , 
I have complete metric frm UP Madarsa boar and 12th also from same board 
i complete my graduation from university of Delhi , 
And complete diploma in modern arabic and translation from Jamia milla islamia ,and also from NCPUL and as well as urdu language . and i was a teacher in reputed school Jamia hazrat nizammuddin aulia zakir nagar okhla New Delhi 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	اظن ان مشتريكون طيب و لكن هناك فرق قليل في طبيتهما الاول هو يريد ايكو ن شيء رخيص و الثاني يريد شيا يكوز جيدا هو لا يبحث 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اولا ضروري لاي شخص ايكون متحملا . ة والثاني نحن نريد ا ن نتكلم بالبا غ او المشتري 
. صحيحا والمءظف صروري يتكلم بتدريجا ز ابا 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	ان الار ض واسعة لكن الهند بلاد جيد و في الهند اجمل الارض اسمها كشمير هي اجمل الارض في العالم مه باى الدي غ امة