Subject: New Reply Received - RE: Return service required
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 16 Oct 2019 13:14:19 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  RE: Return service required  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The return shipment is still with me. Please make arrangements to send the courier person to collect the shipment ASAP.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I have already provided my full address for collection.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Best Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Vidya Rakhesh / Dxb CG</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Direct    +971 4 814 1806</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Board    +971 4 814 1600</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#002060'>Email 
<u><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#002060">[email-masked]</span></a></u></span></div>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Max [mailto:[email-masked]]
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<b>Sent:</b> Monday, October 14, 2019 8:18 PM<br>
<b>To:</b> Rakhesh, Vidya / Kuehne + Nagel / DXB CG<br>
<b>Subject:</b> Re: [#195329] - RE: Return service required</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Vidya,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Thank you for getting in touch with us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>​Could you please provide us your full address so that we can raise a return request on your behalf.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Feel free to reach out to us if you need any further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>Your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif";color:#333333'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>195329:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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<font>Kuehne+Nagel is a member of the International Federation of Freight Forwarders Association (FIATA). In the absence of a separate contract signed by both parties, on all our services the FIATA Model Rules for Freight Forwarding Services
 shall apply. A copy is available upon request or can be accessed via <a href="http://www.kn-portal.com/fileadmin/user_upload/documents/Locations/MEA/KN_FIATA_MEA.pdf" rel="noreferrer">http://www.kn-portal.com/fileadmin/user_upload/documents/Locations/MEA/KN_FIATA_MEA.pdf</a>. No other terms will apply. Insurance is arranged only upon request.</font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/195329