Subject: Fwd: Arabic Language Test - MOHAMMED ALHAJJ
From: Seeta Seeta <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 15 Oct 2019 04:44:13 -0700 (MST)

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Saurabh" <[email-masked]> 
Sent: Tuesday, October 15, 2019 5:11:15 PM 
Subject: Fwd: Arabic Language Test - MOHAMMED ALHAJJ 

Hi Seeta, 

Please Evaluate this test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	MOHAMMED ALHAJJ 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will behave naturally to apologize to hi and inform him of the reason and then adjust t correct location and tell him please wait 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am the one who like to master the work and I like to try everything I have a Master in Computer Science I Engineering I was working in a contracting company for a year as an engineer I have certificates in management and communication.I do not hide you so I can run the work with professionalism. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيدة تكون مثل الخدمات التي تقدمها معظم االمؤسسات والشركات ولكن الخدمة المميزة هي التي تصنع الفارق وهي الخدمة التي لا يتوقعها الزبون وعندما تقدمها لزبون يضمن من نفسه انك الأفضل ولا بديل لك 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	هناك الكثير ممن يملك المهارات ولكن لا أستطيع الحكم على نفسي الشركة هي من تحكم على موضيفها انا أتميز بالثقة والخبرة والقدرة على التعامل مع معظم الضروف 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد ذهبت الى الكثير من المدن الأردن لبنان مصر وأنا وجيبوتي وأنا حالياً في الهند في مدينة قوا بالتحديد الطبيعة هنا خلابة والجو رائع قوا تمتلك الكثير من الشواطئ الجميلة جداً وايظاً المطاعم لذيذة الطعام وهنالك الكثير والكثير من الأشياء الرائعة هنا وأنا استمتع بوقتٍ جيد هنا ما أحببته في هذه المدينة هو طيبة أهلها ومناظرها الطبعية ومنازلها الجميلة