Subject: WWD - Important
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Mon, 14 Oct 2019 00:44:05 -0700 (MST)

Hi Seeta, 

With reference to the ticket number: 158689 
Order number: 9755163478 

Customer has ordered a WWD item and the description for the same is wrong on our website. Customer wish to return this item: 153028412 - - Juniors Baby Swing Bed and Chair. We have emailed GDMS team to collect the items and as per Sachin, the team should collect this item. The GDMS home delivery team asked us the details of the customer which we shared in a screenshot and since they were mentioning this item as WWT we also shared a screenshot of hybris with them which shows this item as WWD instead of WWT. Now the team has emailed us again to just tell us that this item is WWT on their end and we should share the customer details with them which we already have. Not sure what other details they want from us. 

Please advise. 

Thank you. 

Regards, 
Apoorv