Subject: Fwd: Arabic Language Test - Mohamed Mahmoud
From: Urvika Chaudhary <[email-masked]>
To: Eyad Abdulla Eyad Abdulla <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sun, 13 Oct 2019 22:02:50 -0700 (MST)

Please evaluate 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "deeksha" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Sunday, October 13, 2019 11:50:12 PM 
Subject: Fwd: Arabic Language Test - Mohamed Mahmoud 

Please get this test checked internally and let me know 

Sent from my iPhone 

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From: Mohamed Mahmoud < [ mailto:[email-masked] | [email-masked] ] > 
Date: 13 October 2019 at 22:54:46 GMT+5:30 
To: [ mailto:[email-masked] | [email-masked] ] , [ mailto:[email-masked] | [email-masked] ] , [ mailto:[email-masked] | 
[email-masked] ] , [ mailto:[email-masked] | [email-masked] ] , [ mailto:[email-masked] | [email-masked] ] , [ mailto:[email-masked] | 
[email-masked] ] 
Subject: Arabic Language Test - Mohamed Mahmoud 
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BQ_BEGIN

	
	
			Foreign Language Screening Test 
		
	Name 	Mohamed Mahmoud 
	Whats your first language 	Arabic 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I have to apologize for inconvenience that has happened and assure him that his order will deliver him as fast as possible and thanks him for his patient and make him offer for the next order 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Iam Mohamed from Sudan native Arbic speaker with 5 years experience of Arbic translation and Arbic related customer queries. 
I have completed my primary and secondary schools in Sudan.right now I'm pharmacy course in India 
I'm well motivated to work and learn new experience to high quality service. 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	البضائع هي منتجات قابلة الاستهلاك تقدم للزبائن 
خدمة العمللاء هي خدمات مميزة جداً تقدم بغرض المساعدة وتقديم خدمات 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اجيد تحدث و كتابة اللغه العربية ببلاغه 
معرفة جيدة بالعالم العربي و اللهجات العربية المتنوعة 
خبرة عملية في خدمة العمللاء 
ارغب في بناء مكانه عالية و ثقة في الشركة 
قدرة للعمل في اصعب الاوقات و تقديم افضل الخدمات الممكنة 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	علي ضفاف النيل كانت اللحظه الخلابة التي تجمع ذلك المبني العظيم و تلك الحدائق الساحرة هي مدينة ليست ككل المدن من حيث التنوع البيئي و الاثني ما جعلها قلبه تهواها القلوب و يقصدها السائحون ويتغني بها الفنانين لا عجب في ذلك والتاريخ خير شاهد علي مكانه تلك المدينة العظيمة التي ساهمت و مازالت تساهم في مجالات عدة 
و من اهم معالمها هو سوقها الكبير الذي قسم الي عد أقسام لتحوي ذلك التنوع الفريد و اكثر ما شد انتباهي 	

	

BQ_END