Subject: Fwd: URGENT - Outstanding Cases - Aramex UAE
From: Urvika Chaudhary <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sun, 13 Oct 2019 21:26:43 -0700 (MST)

Please get thos done. Aramex replied 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "tanveer" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Shahazad Kallittavalappil" <[email-masked]>, "Vijesh Chirakkal" <[email-masked]>, "Shirin" <[email-masked]>, "ALL DXB DOM Banks E-Commerce" <[email-masked]> 
Sent: Sunday, October 13, 2019 11:13:03 AM 
Subject: RE: URGENT - Outstanding Cases - Aramex UAE 

Dear, 

Please find attached updated status 

Regards, 

Tanveer Sawant 

045031670 

EXT-1670 

Aramex International LLC 

From: Urvika Chaudhary <[email-masked]> 
Sent: Saturday, October 12, 2019 2:00 PM 
To: Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shirin Suseelan <[email-masked]>; Tanveer Sawant <[email-masked]>; Muhammed Thayal <[email-masked]>; ALL DXB DOM - Banks e-Commerce <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Mustehsan Siddiqui <[email-masked]> 
Subject: Re: URGENT - Outstanding Cases - Aramex UAE 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

adding [ mailto:[email-masked] | [email-masked] ] 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[ mailto:[email-masked] | [email-masked] ] 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.livesalesman.com%2F&data=02%7C01%7Ctanveer%40aramex.com%7C27425b2c826042dc3b4f08d74efaf86f%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C1%7C637064713077367751&sdata=0Z0%2FUc9fG2hSE7oGSYN2VIXHoUhJucp48Qr2S2PC9os%3D&reserved=0 | www.livesalesman.com ] 

From: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
To: "shahazad kallittavalappil" < [ mailto:[email-masked] | [email-masked] ] >, "Vijesh Chirakkal" < [ mailto:[email-masked] | [email-masked] ] >, "Shirin" < [ mailto:[email-masked] | [email-masked] ] >, "tanveer" < [ mailto:[email-masked] | [email-masked] ] >, "Muhammed Thayal" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 12, 2019 2:44:15 PM 
Subject: URGENT - Outstanding Cases - Aramex UAE 

Dear Aramex Team, 

I am attaching with this email a list of AWB where there is action required from your side. A lot of these have been pending close to 2 weeks from you (some may be more recent). 

The attached list has issues mentioned in column G, and AWB mentioned in Column H. I request you to either respond to them individually replying to the emails we sent, or update them in the excel and send us a response back. 

A brief on issue codes: 

Any issue that starts with IBA - is for Inbound Shipment (Return from Customer to us) 

OBA is Outbound shipment (From us to the customer) 

Other information is self-explanatory such as Delayed Delivery, Delayed Collection, Piece Missing, Partial Delivery, Extra amount collected from customer on COD order etc. 

If you need further details on any of these items, you should be able to copy either the ticket number or tracking number, and search for email that you would have 

Please treat this as top urgent, as our customers are waiting on this. Looking forward to your response. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[ mailto:[email-masked] | [email-masked] ] 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.livesalesman.com%2F&data=02%7C01%7Ctanveer%40aramex.com%7C27425b2c826042dc3b4f08d74efaf86f%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C1%7C637064713077367751&sdata=0Z0%2FUc9fG2hSE7oGSYN2VIXHoUhJucp48Qr2S2PC9os%3D&reserved=0 | www.livesalesman.com ]