Subject: Fwd: Arabic Language Test - Zafar Iqbal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 13 Oct 2019 18:21:50 +0000

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From: Zafar  Iqbal <[email-masked]<mailto:[email-masked]>>
Date: 12 October 2019 at 18:08:27 GMT+5:30
To: [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>
Subject: Arabic Language Test - Zafar Iqbal
Reply-To: [email-masked]<mailto:[email-masked]>

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Zafar Iqbal
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   If i work at pizza hut  and i took from a customer by phone .and i will say him sir your order will be reached in 30 m   and after talking him . i inter  address  and i will give bill delivery boy and after  45 m he call me that he will not receive pizza ,i call him sir there will be heavy traffic so pleas  sir wait  i inform you soon  i will call the deliver person that the address entered wrong  by mistake and i will send  correct address and you turn to correct address urgently and deliver his order  after that i will send massage to customer very soon .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am zafar iqbal ,
I have complete metric frm UP Madarsa boar and 12th also from same board
i complete my graduation from university of Delhi ,
And complete diploma in modern arabic  and translation from Jamia milla islamia ,and also from NCPUL  and as well as urdu language . and i was a teacher in reputed school Jamia hazrat nizammuddin aulia zakir nagar okhla New Delhi
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      اظن ان مشتريكون طيب  و لكن هناك فرق قليل في طبيتهما الاول هو يريد  ايكو ن شيء رخيص و الثاني يريد شيا يكوز جيدا هو لا يبحث
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        اولا   ضروري لاي شخص ايكون متحملا .  ة والثاني نحن  نريد ا ن نتكلم بالبا غ او المشتري
. صحيحا  والمءظف صروري  يتكلم بتدريجا ز ابا
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     ان الار ض واسعة  لكن  الهند بلاد  جيد و في الهند اجمل الارض اسمها كشمير هي اجمل الارض في العالم  مه باى الدي غ امة