Subject: URGENT - Outstanding Cases - LMGUAE
From: Urvika Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 12 Oct 2019 03:45:15 -0700 (MST)

Dear LMG Team, 

I am attaching with this email a list of AWB where there is action required from your side. A lot of these have been pending close to 2 weeks from you (some may be more recent). 

Ticket ID 	Agent 	Created time 	Order No 	3RD PARTY SENT TO 	Party Name 	Issue Type 	AWB NUMBER 	Project 	
177798 	Abhishek Chugg 	2019-09-30 23:48:56 	9755894396 	Courier 	LMG 	LMG-OB DELIVERY STATUS 	00000100057490437 	UAE 	
182080 	Abhishek Chugg 	2019-10-03 15:19:26 	6446510490 	Courier 	LMG 	LMG-OB DELIVERY STATUS 	FP10010010001 	UAE 	
183147 	Abhishek Chugg 	2019-10-04 12:01:42 	6447089395 	Courier 	LMG 	LMG-OB DELIVERY STATUS 	FP10030100083 	UAE 	
188083 	Abhishek Chugg 	2019-10-07 18:53:58 	6447102538 	Courier 	LMG 	LMG-OB DELIVERY STATUS 	FC10041000277 	UAE 	

A brief on issue codes: 

Any issue that starts with IB - is for Inbound Shipment (Return from Customer to us) 
OB is Outbound shipment (From us to the customer) 

If you need further details on any of these items, you should be able to copy either the ticket number or tracking number, and search for email that you would have 

Please treat this as top urgent, as our customers are waiting on this. Looking forward to your response. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ]