Subject: New Reply Received - Code not working
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Oct 2019 18:21:10 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Code not working  Ticket comment <div dir="auto">The new voucher code is not working as well. <div dir="auto"><br></div>
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<div>On Tue, 8 Oct 2019, 4:57 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jawad,</div>
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<div dir="ltr">Thank you very much for your patience.</div>
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<div dir="ltr">We have heard back from our team and it appears that the voucher was invalid however, as a token of apology and appreciation for your patience we asked our team to create another voucher for you instead. Please find the voucher details below:</div>
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<div dir="ltr">Voucher Code: 553-6PKB-59ED-KPNR-B</div>
<div dir="ltr">Voucher Value: SAR 20</div>
<div dir="ltr">Validity: Expires on Jan 8, 2020</div>
<div dir="ltr">Min. Order value to use the voucher: SAR 21</div>
<div dir="ltr">Concept: Centrepoint Online</div>
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<div dir="ltr">Hope this helps and have a great evening!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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              On
              Wed, 18 Sep at  7:32 AM
              <span>,  Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<div dir="ltr">Hi Jawad,</div>
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<div dir="ltr">Apologies for the delay in response.</div>
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<div dir="ltr">We understand that you were not able to use the promo code for your order. We checked this with our concerned team and can confirm this could be due to a technical issue with the code which has been raised to the technical team already and are awaiting a response. As soon as we have an update on this, we will get back to you.  <br><br>We apologise for the inconvenience and appreciate your understanding in this regard. Please feel free to contact us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/143802