Subject: Tablet issue
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Thu, 10 Oct 2019 07:51:02 -0700 (MST)

Hi Team, 

In below case customer placed order for 4 bag with free tablet, so as per customer she was thinking that she will get 4 tablet and we have already sent her the free tablet ( 1 ). 

Now customer is threatening that she will make a complain to ministry of e-commerce. 

Could you please help us in this case. 

Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 9 October, 2019 18:06:04 
Subject: Tablet issue 

Hi Seeta, 

Ticket NO: 183387 
Order ID: 6446283349 

The customer is saying that he is going to make a complain to the ministry, because he has ordered 4 set of bags but got only one tablet. 

Kindly ask somebody to talk to him and explain him that he supposed to be getting one tablet with each order. 

Regards 
Shakeeb