Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Oct 2019 08:00:45 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Product information  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span lang="EN-US" style='font-family:"Calibri",sans-serif'>Dear Support Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-family:"Calibri",sans-serif'>Thank you for the guidance.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-family:"Calibri",sans-serif'>I filled up the columns as below.</span></div>
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<span lang="EN-US" style='font-family:"Calibri",sans-serif'><img width="460" height="670" id="圖片_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA1MzQ5OTkyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.K1IVKPZpQmrDulbRbXN2-FBGnwrDNvQHdjFDpIClSfA"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span lang="EN-US" style='font-family:"Calibri",sans-serif'>And it showed the error notice below when I pressed “Submit”.</span></div>
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<span lang="EN-US" style='font-family:"Calibri",sans-serif'><img width="449" height="125" id="圖片_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA1MzQ5OTkyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zRujNmu0jxuojQw8rk2GKIu__j9qhY4IqQEdOIAx03U"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span lang="EN-US" style='font-family:"Calibri",sans-serif'>Please advise me how to solve this error. Thank you.</span></div>
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<span lang="EN-US" style='font-family:"Calibri",sans-serif;color:#222222;background:white'>Best regards,</span><span lang="EN-US" style='font-family:"Calibri",sans-serif;color:#222222'><br><span style="background:white">Donna Cheng</span><br><span style="background:white">Trading Specialist</span><br><span style="background:white">Tel: +886-4-23591666 ext 108</span><br></span><span lang="EN-US" style='font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.kid2youth.com.tw/en/index.php" target="_blank" rel="noreferrer"><span style="background:white">http://www.kid2youth.com.tw/en/index.php</span></a></span>
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<div class="MsoNormal" style="background:white"><span lang="EN-US" style='font-family:"Calibri",sans-serif;color:#222222'>TCT NANOTEC COMPANY LIMITED</span></div>
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<div>From:<span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Babyshop [mailto:[email-masked]] <br><b>Sent:</b> Wednesday, October 09, 2019 2:24 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#187157] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Donna,<br><span style="color:#333333">​</span></span></div>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Thank you for getting in touch with us.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We advise you to get in touch with the Landmark Group on +971 4-517 4000 or through </span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#1F73B7'><a href="http://www.landmarkgroup.com/ae/form/contact-us" target="_blank" rel="noreferrer"><span style="color:#1F73B7">http://www.landmarkgroup.com/ae/form/contact-us<br></span></a></span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We look forward to serving you in the future.</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Your friends,</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>The Support Team</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 7 Oct at 7:10 AM <span class="separator">, Donna Cheng &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"><span lang="EN-US"></span></span>
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<span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Sir/ Madam, My name is Donna and I work for Kid2Youth. We are actively seeking partners in United Arab Emirates and feel our cooperation would lead to a successful partnership, based on your current product offerings. Kid2Youth is an extremely well known and high-end brand in Asian and Chinese markets, with over 100 stores in China alone. We also have agents around Oceania and Europe, like Czech, Russia and Slovakia… Our focus is on products that grow and adapt with individuals as they grow. Official website - <a href="https://www.kid2youth.com.tw/en/index.php" rel="noreferrer">https://www.kid2youth.com.tw/en/index.php</a> Product ideas- <a href="https://www.youtube.com/watch?v=0L3PVNBbRVk" rel="noreferrer">https://www.youtube.com/watch?v=0L3PVNBbRVk</a> The importance of Children Ergonomics- <a href="http://kc-dev.familyinsights.net/knowledge-base/good-ergonomics-for-kids-ensuring-good-posture/" rel="noreferrer">http://kc-dev.familyinsights.net/knowledge-base/good-ergonomics-for-kids-ensuring-good-posture/</a> Kid2Youth products are well built, to stand the test of time, and functional enough to accompany a child from the age of 3, well into adulthood. The Features: - Desk: 1. Sustainable wood imported from Austria, abiding by E0, highest F**** standard. 2. For Gas lift series models: German- made STABILUS wire- control gas lift. One second up/down lifting feature, with no electricity required. 3. Various height ranges, up to 27cm difference between the lowest to the highest settings, to any age and growth cycle. - Chair: 1. Seat brakes and rotation locks are included. 2. Adjustable seat height and depth facilitate different ages. 3. Supportive, high quality foam holds children’s seating position and posture. Kid2Youth is also proud to offer a 10 YEAR WARRANTY for the gas lift and a 5 YEAR WARRANTY for the main structure! We also offer a lifelong maintenance service, not warranty, so customers may rely on our experienced and long- term service. Please reach out if you would like additional information. </span><span lang="EN-US"></span>
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<span lang="EN-US" style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>187157:1125156</span><span lang="EN-US" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/187157