Subject: Fwd: Arabic Language Test - Hameed Moojid
From: HR Livesalesman <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 7 Oct 2019 04:52:23 -0700 (MST)

Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Hameed Moojid" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Monday, 7 October, 2019 16:43:38 
Subject: Arabic Language Test - Hameed Moojid 

		Foreign Language Screening Test 	Name 	Hameed Moojid 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	sorry sir/mam 
due to some technical services issue your voice wasn't clear I couldn't hear you properly sir/mam 
i beg your pardon, please mention your address once again and you are going to get your delivery on time. 

I will solve the problem. make sure the customer is not angry on me. And try get good answer from him. I will be polite and talk nicely. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Graduated high school in Bagdad- 2007 
Studied pharmacy in India - 2009 - 2014 got degree in B.Pharma 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	بالنسبه لل الخدمه الجيده هي اقل شيء ممكن ان يقدمها الشخص لي او اقدمها له اما بالنسبه لل الخدمه فوق الجيده هي ان ابذل ما في وسعي لاقدم له افضل الخدمات لجعل المقابل سعيدا بما قدمته 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	ان ابذل ما في وسعي لجعل الزبون راضي تماما 
يجب ان اصغي او اسمع الزبون الى النهايه ل معرفة ماهو سؤال الزبون 
يجب اجابة الزبون بصورة تفصيليه حتى يعرف مدى الخدمات التي ممكن ان نقدمها له 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	قمت ب زيارة عدة اماكن في الهند منها منالي و كوا و جيبور وكاسول 
احب الجبال والمناظر الطبيعيه 
والسواحل في كوا 
احد محبين السفىر 
السفر من هوايتي 
الرغبة بالسفر مع من احب