Subject: RE: Order not processed
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 7 Oct 2019 11:44:40 +0000

Dear @Sagaya Suresh Kumar<mailto:[email-masked]>,

Please check below urgently

Mahmoud

From: Seeta Seeta <[email-masked]>
Sent: Monday, October 7, 2019 3:41 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Subject: Order not processed

External email sender, please take precaution.
Hi Team,

Below order was placed on sept 28, but till now the status is submitted to warehouse. Agent has already escalated this concern to warehouse and there is no response from them.

Could you please look into this matter and assist as customer is chasing for order.

Awaiting for your response.

Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 7 October, 2019 16:45:09
Subject: NO processed

Hi Seeta,

With reference to the ticket id: 177236
Order number: 6446758755

Customer placed an order on Sep 28, 2019 however, it is still submitted to warehouse. We have asked WH to confirm if they are able to see it in WMS. No reply so far.

Please look into it. Thank you.

Regards,
Apoorv

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