Subject: Order not processed
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 7 Oct 2019 04:40:38 -0700 (MST)

Hi Team, 

Below order was placed on sept 28, but till now the status is submitted to warehouse. Agent has already escalated this concern to warehouse and there is no response from them. 

Could you please look into this matter and assist as customer is chasing for order. 

Awaiting for your response. 

Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 7 October, 2019 16:45:09 
Subject: NO processed 

Hi Seeta, 

With reference to the ticket id: 177236 
Order number: 6446758755 

Customer placed an order on Sep 28, 2019 however, it is still submitted to warehouse. We have asked WH to confirm if they are able to see it in WMS. No reply so far. 

Please look into it. Thank you. 

Regards, 
Apoorv