Subject: New Reply Received - Re: Your payment was not successful
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sun, 06 Oct 2019 15:08:04 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your payment was not successful  Ticket comment <div dir="auto">Thanks dears. Looking forward to it :)</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Oct 6, 2019, 5:03 PM Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Runaas,<br><br>Thank you for shopping with us.<br><br>We apologise for the late response.<br><br>We'd like to confirm you that order 6447284018 has not been placed successfully as we were unable to capture the payment.<br><br>Few minutes later we captured your payment and you order has been placed successfully under order id 6447284067.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div></div>
<div>
            <blockquote>
              On
              Fri, 4 Oct at  9:31 PM
              <span>,  Runaas Deheem &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div dir="auto">How was the payment not successful? it has been deducted from my account. and I got no message of reversing.</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Oct 4, 2019, 6:00 PM Lifestyle Shops &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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										Order number  6447284018.
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td>
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                                                                    	We're sorry, your order was not processed successfully.
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								    Hi Runaas Yousaf , your order number  6447284018  has not been processed successfully. While your bank may have notified you that a payment authorization was successful, there was a problem completing your purchase.
                                  	
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                                  		<br>
										We have successfully reversed the amount to your Credit or Debit Card. Please check with your bank if you have more questions.
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												 	Order Details	
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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																																				<a href="https://www.lifestyleshops.com/sa/en/p/160735652" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/160735652-160735652-LS18150518_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Sasha Studded Finger Ring with Arabic Alphabet  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 25
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																																				<a href="https://www.lifestyleshops.com/sa/en/p/161516141" rel="noreferrer" target="_blank">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Studded Finger Ring with Arabic Pattern  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 40
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																																				<a href="https://www.lifestyleshops.com/sa/en/p/161697497" rel="noreferrer" target="_blank">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Embellished Butterfly Finger Ring with Crystal Hanging  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 16
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																																				<a href="https://www.lifestyleshops.com/sa/en/p/161697499" rel="noreferrer" target="_blank">
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Embellished Finger Ring with Crystal Hanging  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
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															        						   									 SAR 16
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															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Crystal Embellished Finger Ring with Slide Chain  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
																	</tr>
																																																								       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 20
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																								<tr>
												<td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
														<tbody>
<tr>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
<tr>
																		<td align="left">
																																				<a href="https://www.lifestyleshops.com/sa/en/p/161697498" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/161697498-161697498-LS18210519_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Embellished Finger Ring  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
																	</tr>
																																																								       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 16
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																								<tr>
												<td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
														<tbody>
<tr>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
<tr>
																		<td align="left">
																																				<a href="https://www.lifestyleshops.com/sa/en/p/161899616" rel="noreferrer" target="_blank">
																																																						<img alt="" src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.ssl.cf3.rackcdn.com/161899616-161899616-LS18290819_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  LIFESTYLE  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="left">  Crescent Moon Shape Stone Studded Finger Ring  </td>
																	</tr>
																						       															        									 																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Color: Gold</td>
																	</tr>
																																																								       								    						       								    																	<tr>
																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300" align="left">Quantity: 1</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600" align="right">
															        						   									 SAR 25
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>

<tr>
	<td align="center" style="padding:10px 0 0 0;border-top:1px solid #eeeeee"></td>
</tr>
<tr>
	<td>
				<table width="100%" border="0" cellspacing="0" cellpadding="0">
				  <tbody>
<tr>
				    <td width="50%"> </td>
				    <td width="50%" align="right" style="line-height:20px;text-align:left">
				
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong> SAR 158</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
				          
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;width:214px">
				            						    							    					            	 									    								    								    			Standard ground shipping:
						    								    					            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
				            <strong>
				             				             				             				             				            	 				            	 		FREE
			            	 					             				             </strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
<tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333" align="right">
				            <strong>SAR 158</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:solid #cccccc 1px"></td>
				          </tr>
<tr>
				            <td colspan="2"></td>
				          </tr>
				          				        </tbody>
</table>
				
				    </td>
				  </tr>
				</tbody>
</table>
		</td>
</tr>

	</tbody>
</table>
 </td>
</tr>

		
<tr>
	<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
	<tbody>
<tr>
		<td style="padding:0 0 15px 15px;font-size:15px;font-weight:700;text-align:left;color:#242428"><span>Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://www.facebook.com/Lifestylegulf" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/lifestylegulf" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">Reach out in 140 characters! We are <strong>@lifestylegulf</strong>.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0;padding:0;line-height:20px">
<strong>Call us on 800-111-10CP (800-1111027).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
</tbody>
</table></div>

	</td>
</tr>

		<tr>
			<td style="padding:5px 0 0 0;background:#eeeeee" align="center">
        <table width="100%">
        <tbody>
<tr>
        <td width="50%">
				<div>
<div style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td align="left">
				<table>
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px;color:#848483">
								© 2019 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div style="width:49%;display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td align="right">
				<table>
					<tbody>
<tr>
						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.lifestyleshops.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_PAYPAL_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.lifestyleshops.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_PAYPAL_SA_en" style="text-decoration:none;color:#848483" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
						</span>
						</td>
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</table>
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</table>
</div>
</div>

        </td>
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      </td>
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</div>

</blockquote>
</div>

            </span>
</blockquote>
           </div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/183782