Subject: RE: Freshdesk Issue.
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Vignesh P <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 6 Oct 2019 10:36:22 +0000

Hi @Vignesh P<mailto:[email-masked]>,

Please check now .

From: Vignesh P <[email-masked]>
Sent: Sunday, October 6, 2019 1:38 PM
To: [email-masked]
Cc: Mustehsan Siddiqui <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; [email-masked]
Subject: Re: Freshdesk Issue.

External email sender, please take precaution.
Hi Seeta,

Thank you for helping me with your Freshdesk URL.

To have this checked, please add me [email-masked]<mailto:[email-masked]> as an occasional agent with the Admin role and global access.

Check your ticket status - https://support.freshdesk.com/support/tickets/4620787

Vignesh P

Product Specialist, Freshdesk, Freshworks

My working hours are from 09.30 AM to 06:30 PM GMT+1 (Monday - Friday).
Alternatively, you can contact our 24/5 support at +1 866 832 3090
On Sun, 6 Oct at 3:04 PM , Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>> wrote:
Hi @Vignesh P<mailto:[email-masked]>,

URL landmarkgroupservice.freshdesk.com

Mahmoud

From: Vignesh P <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 6, 2019 1:30 PM
To: [email-masked]<mailto:[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: Freshdesk Issue.

External email sender, please take precaution.
Hi Seeta,

Thank you for your reaching out to Freshdesk Support!

To have this checked, please add me [email-masked]<mailto:[email-masked]> as an occasional agent with Admin role and global access.

Also, can you please confirm if your account URL is lsmindia.freshdesk.com?

Looking forward to your reply!

Check your ticket status - https://support.freshdesk.com/support/tickets/4620787
​​
Vignesh P
Product Specialist, Freshdesk, Freshworks

My working hours are from 09.30 AM to 06:30 PM GMT+1 (Monday - Friday).
Alternatively, you can contact our 24/5 support at +1 866 832 3090
On Sun, 6 Oct at 1:33 PM , Seeta Seeta <[email-masked]<mailto:[email-masked]>> wrote:
Hi There,

Since morning on the Freshdesk there is no update regarding the resolved and received tickets.  Due to that we are unable to see the productivity.

I have attached the screenshot as well. Kindly check this issue and get it done ASAP.

Thanks & Regards,
Seeta Kunwar
4620787:2
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4620787:2
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com