Subject: Re: Freshdesk Issue.
From: Vignesh P <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 06 Oct 2019 09:29:32 +0000 (UTC)

Hi Seeta,         Thank you for your reaching out to Freshdesk Support!     To have this checked, please add me [email-masked] as an occasional agent with Admin role and global access.      Also, can you please confirm if your account URL is lsmindia.freshdesk.com?     Looking forward to your reply!     Check your ticket status - https://support.freshdesk.com/support/tickets/4620787  ​​   Vignesh P   Product Specialist, Freshdesk, Freshworks      My working hours are from 09.30 AM to 06:30 PM GMT+1 (Monday - Friday).   Alternatively, you can contact our 24/5 support at +1 866 832 3090   
             
              On
              Sun, 6 Oct at  1:33 PM
              ,  Seeta Seeta <[email-masked]>  wrote:
               
 Hi There, 
   
 Since morning on the Freshdesk there is no update regarding the resolved and received tickets.  Due to that we are unable to see the productivity. 
   
 I have attached the screenshot as well. Kindly check this issue and get it done ASAP. 

   
 Thanks & Regards, 
 Seeta Kunwar