Subject: Fwd: Arabic Language Test - Abdelmoneim Ahmed
From: Urvika Chaudhary <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: HR Livesalesman <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 5 Oct 2019 06:00:07 -0700 (MST)

Hi 

Please evaluate this applicant. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Saturday, October 5, 2019 6:23:20 PM 
Subject: Fwd: Arabic Language Test - Abdelmoneim Ahmed 

Hi, 

Please get it checked internally and let us know. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Abdelmoneim Ahmed" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Saturday, 5 October, 2019 18:16:16 
Subject: Arabic Language Test - Abdelmoneim Ahmed 

		Foreign Language Screening Test 	Name 	Abdelmoneim Ahmed 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will tall that we are so sorry that we couldn&#039;t deliver the pizza in time. And I will try to confirm that the mistake wasn&#039;t in his side and I will convince him to wait for 10 minutes to deliver his order and with extra small pizza for the inconvenience 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I&#039;m I&#039;m originally from Sudan / darfor I have moved India with my family in 2015. Since then we were leaving in Delhi. I have never get the chance to explore India because of the financial problem that I have but I hope one day I will visit it again and explorer. I studied til highschool but I didn&#039;t get the chance to complete it . I also studied English an computer and Hindi classes and that&#039;s about it ... 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	في فكري البسيط يكون التعامل مع الزبون جيدا اذا الخطأ من طرفنا نحن الموظفين مثلا اذا اخطنأ نحن الموظفين في عنوان الزبون أو خطاء في املاء الاسم ف يمكن شرح الموضوع لي الزبون وهو قد يتفهم المشكله 

ويكون التعامل مع الزبون عظيمآ اذا كان الخطأ منه مثلا اذا هو اخطأ في الطلب أو م شابة ف علينا نحن الموظفين التعامل معه بكل احترام الى عن يتم حل مشكلة الزبون 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	
لاني شخص اجتمعي واحب التعامل مع الأخرين 
ولاني جيدا في حلول المشكل 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	للاسف لم اسافر كثيرء لكن حلمي ان أزور اليابان لانو بلد التطور و الحرية و الثقافة.