Subject: Arabic Language Test - Rehan Raza
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Date: Sat, 5 Oct 2019 04:15:33 -0700 (MST)

Hi Ayushi, 

Shakeeb evaluated the test and he ranked the candidate 8 out of 10. 

Regards, 
Seeta Kunwar 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "HR" <[email-masked]> 
Sent: Saturday, 5 October, 2019 16:29:19 
Subject: Fwd: Arabic Language Test - Rehan Raza 

Please evaluate this agent. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "deeksha" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "HR Livesalesman" <[email-masked]> 
Sent: Saturday, October 5, 2019 4:08:52 PM 
Subject: FW: Arabic Language Test - Rehan Raza 

Hi guy, please get this checked internally asap. As long as the candidate in 5 and above, forward it to the client right away without waiting further 

From: Rehan Raza < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 5 October 2019 at 4:03 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Rehan Raza 

	
	
			Foreign Language Screening Test 
		
	Name 	Rehan Raza 
	Whats your first language 	Arabic 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In this particular situation i will firstly regret to the customer for his/her convenience he faced. I will re-enter the correct address then i will tell the customer that your order will be soon deliver by our delivery boy. 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Rehan Raza. I have done my schooling from S.AD.N convent School from Bihar India. I have recently graduated from Jawahar lal nehru university New Delhi in Arabic language and literature. I am currently enrolled in post graduate in International Relation Jamia Millia Islamia, New Delhi. 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	ان الفرق بين خدمة العملاء في طريق الحسن و طريق الاحسن هوا يعمل الزبون بطريق مما يؤدي الزبون إلى الرضا. و هذا امر مهم جدا. عندما تحاول الزبون ترضاه فان هناك فرصة أن تحصل على استجابة جيدة 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اسمي ريحان رضا. أكملت بكالوريوس من جامعة جواهر لال نهرو في اللغة العربية. ان امرا مهما في فرص خدمة العملاء هو التعامل مع الزبون في طريق حسن الذي يودي الزبون الي مرحلة الرضا. كما خرجت في اللغة العربية انا ايضا أكملت الكورسات في اللغة الانجليزية سنتين. و لذاك انا استطيع ان اتكلم باللغة الانجليزية بطريق فصيح 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	سافرت الي مدينة دلهي بالقطار في العام الماضي. مدينة دلهي هي عاصمة الهند. هي مدينة كبيرة و وسيعة. ان هناك كثير من الاثار القديمة في دلهي. مدينة دلهي يقسم علي قسمين. دلهي القديم و دلهي الجديد. دلهي القديم يشتمل علي الاثار القديمة مثل القلعة الحمراء و المسجد الجامع و القلعة القديمة. دلهي 
الجديد يشتمل علي الاثار الحكومية غالبا . مثل انديا كيت و برلمان الهندي. و ان هناك البستان الجميل في كثير المقام مثل موغل الغاردن. 
جميع أنواع الناس يعيشون هنا. تم تقسيمها إلى نيودلهي ودلهي القديمة. تشتهر الكثير من الأشياء. تعد المساجد الجامع من الأماكن المقدسة الهامة 

لدينا مراكز تجارية مثل جاندنى جوك و خان ماركيت