Subject: Fwd: Arabic Language Test - MOHD EJAZ AKHTAR
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sat, 5 Oct 2019 03:14:26 -0700 (MST)

Hi, 

Shakeeb evaluated this test for Spoken and written as 7/10. 

@seeta please forward this test to the client. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "MOHD EJAZ AKHTAR" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Saturday, 5 October, 2019 15:00:47 
Subject: Arabic Language Test - MOHD EJAZ AKHTAR 

		Foreign Language Screening Test 	Name 	MOHD EJAZ AKHTAR 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all, I will say sorry. then i will tell him about the cause of my mistake. and also I will try to convince him. but during my delivery order, I will call him to ask about the route and actual direction. after confirmation of the route it will be easy for me to reach there. I will also try to go fast with safe driving. After deliver the order we have to thanks the customer. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Im Ejaz Akhtar.I believe in smart work and have ability to face challenging situation. i did certificate and Diploma in Arabic and Translation from Jamia Millia Islamia. I did UG from Madarsa Background. I also did MA in Arab Culture and Islamic Studies form Jamia Humdard. I also Did M.Phil form Jamia. I am very fond of Teaching and Translating. i have two years experience in teaching. and I wrote Articles about Women in the Gulf. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	لىس فرق كثير بينهمَا۔ نعم انا اظن هدان مختلفَان في ميدَان الخدمت۔ خدمت زبون الكبير اخير من الجيد۔ انا اعتقد في عميل زبؤن الكبير۔ انَا اشعر حبا كثُرا ان اكمل عميل زبون 
الكبير۔ الشركه حيث هده الخدمه موجوده تضيع صيتها في العالم و تخدم كثِرا 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لان مجتهد جدا 
انا اعتقد فى العمل بالجهد 
انا إرىد ان اخدم في عمل هده الخدمه 
انا احب هداعمل 
هدا خدمت الانسان 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	قد زرت عَاصمه دلهي۔ هده جمله جدا۔ زرت كثيرا من المكَانات و عمَارات من الاثَار القديمه ههنا و سررت بها كثيرا ۔ عند وقت العصر ذهبت لزيَارت اَلقلعه الحمرا و بد ذَلك ذبت الى قطب مينَار و ؤقفت هناك قليلا لتفريح و ما زلت لعبت هناك حتي المغريب و صليت هناك اِيظا۔