Subject: Fwd: Require Urgent Translation to Arabic
From: Seeta Seeta <[email-masked]>
To: Jalal Mohammed <[email-masked]>
Date: Sat, 5 Oct 2019 01:09:22 -0700 (MST)

From: "Saurabh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 4 October, 2019 10:16:27 
Subject: Require Urgent Translation to Arabic 

Dear Customer, 

Thank you for your patience. This email is following your complaint about delay in your order (Order# 1234567890). 

We would like to sincerely apologise for this delay. We have investigated the problem, and our warehouse is working to rectify this problem shortly. 

We expect to have an answer for you on this within 3 days. 

We understand that you expect a high level of service from our company, and we are very sorry that on this occasion we did not live up to the high standards. Kindly allow us 3 days to get back to you on this. 

Thank you for your patience and continued cooperation.