Subject: Arabic Language Test - Yasir Arafat
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Cc: deeksha <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 5 Oct 2019 00:18:27 -0700 (MST)

Hi Ayushi, 

Shameer and Jalal evaluated the test and they both ranked the candidate 6 out of 10. 

Regards, 
Seeta Kunwar 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 5 October, 2019 12:25:50 
Subject: Fwd: Arabic Language Test - Yasir Arafat 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "HR Livesalesman" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Saturday, October 5, 2019 11:00:50 AM 
Subject: Re: Arabic Language Test - Yasir Arafat 

Please evaluate. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Deeksha Dadu" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "HR Livesalesman" <[email-masked]> 
Sent: Friday, 4 October, 2019 19:50:26 
Subject: FW: Arabic Language Test - Yasir Arafat 

Please get this test checked internally 

From: Yasir Arafat < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 4 October 2019 at 7:49 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Yasir Arafat 

	
	
			Foreign Language Screening Test 
		
	Name 	Yasir Arafat 
	Whats your first language 	Arabic 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I am going to answer this question.While working in Pizza Hutt these types of mistakes happpen many times.So when I am in that situation I will tell the customer to wait for a while again.In addition to this I will say him sorry heartedly.And I will try to re-enter his address correctly keeping it in mind not to make any types of mistakes.And if the customer does not agree I will tell him my responsibilities and I will have to talk to the manager.In this way I will manage this issue.And I will be able to handle this situation properly. 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	First of all I would like to share my personal background.I started my journey of education at Pahar Ganj in Delhi.I learnt The Holy Qur'an in about two years.After that I revised it from the beginning until the end of it.After that I studied in Lucknow.I studied there for seven years.I learned there many things and I came to know so many new ideas.I learnt Arabic language during this course.Having completed this course I did one year another course in Karnataka.I studied there about one year.I knew English there itself.And the institute name is Darul Umoor.It is really a good place to learn. 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	أريد أن ألقي ضوءًاعلي هذا الموضوع المحددـالفرق بينهما واضح ـإذا عمل الرجل صحيحاً فقط يقال هذا الرجل يعمل ﻷجل أنه عامل و هكذا إذا عمل الرجل صحيحاً جيداً محسناًيقال هذا الرجل يعمل ﻷجل أنه رجل عامل و جيد و محسن فهذا هو الفرق بين هاتين الكلمتين ـ 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا صالح لهذا العمل ﻷني أحب أن أحل مشاكل الناس,وهكذا أريد أن أعمل للناس جميعاً 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أريد أن أحصل علي الفرص وخا صةًفرص السفر.سافرت إلي كرناتكا في العام الما ضي.سررت بهذا السفر سروراً.ذهبت هناك مع أصدقائي ورفقائي.كرناتكا مكان جميل.وفي كرناتكا مدائن كثيرة جميلة.مثلاً بنغلور وميسور وهكذا دواليك.و من هناك ذهبت إلي تمل نادو أعجبتني مشاهد أوتي كثيراً.لعبت هناك كرة القدم مع زملائي و أصدقائي وحتي مع أساتذتي الكبار.سررنا و فرحنا بهذا اللعب جداً جداً.و رأينا مشاهد جميلة مثلاً الأنهارو الأشجار الكبيرة .كنا ذهبنا هناك باالحافلة وكنا ثلثون طالباً.و رجعت من هناك إلي بيتي باالطائرة.وقصصت علي والدي قصص سفري وعلي إخوتي وعلي أخواتي وفرحوا جدا كثيراً.