Subject: New Activity [#177341] Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Oct 2019 14:05:29 +0000

Hi Seeta Kunwar,

Apoorv Joshi has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/177341#177341 

Re: Your partial cancellation has been processed 

Requester 

Muniba Jawwad  [email-masked]

    Agent Response 

Hi Muniba,     Thanks for reaching out to us and giving us the opportunity to serve you.  We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.  This order is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items.  We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled and you received a notification regarding the same item.  Our delivery partner will call you before delivering the remaining items. You can track your order here: https://www.aramex.com/track/shipment-details?q=c2hpcG1lbnRJZD02NTE2NzMxMTkmcHJvZHVjdEdyb3VwPURPTSY%3d-rebw%2f5OEWrA%3d  
 Hope this helps and have a great evening!  Your Friends, The Support Team

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