Subject: RE: Return
From: Mohd Imran <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Wed, 2 Oct 2019 12:26:18 +0000

Hi @Seeta Seeta<mailto:[email-masked]>,

Team had contacted customer and he agreed for a voucher.

Calling team will share the voucher with the customer.

Regards
Imran
From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 02, 2019 1:21 PM
To: Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Re: Return

External email sender, please take precaution.
Hi Imran,

Thank you for your response.

Can you please update us on this case.

Regards,
Seeta Kunwar
________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 30 September, 2019 14:24:33
Subject: RE: Return

Hi @Seeta Seeta<mailto:[email-masked]>,

FYI.

From: Ali Mkhaimer <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 30, 2019 12:45 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Nour Hanayneh <[email-masked]<mailto:[email-masked]>>; Mohammad Tarabishi <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Return

External email sender, please take precaution.
Dear Imran,

The customer was contacted but there was no answer.

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader
T: +962 6 500 1333
F: +962 6 500 1334
M: +962 79 175 7169
E: mailto:[email-masked]
www.crystel.co<http://www.crystel.co/>
[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>
[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>
[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>
[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

From: Mohd Imran [mailto:[email-masked]]
Sent: Sunday, September 29, 2019 10:58 AM
To: Nour Hanayneh; Ali Mkhaimer; Mohammad Tarabishi; Rawan Barghouth
Cc: Escalations Dxbteam
Subject: FW: Return

Hi Team,

Kindly speak to customer and assist accordingly.

Regards
Imran

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 28, 2019 5:43 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Ahmad Daher <[email-masked]<mailto:[email-masked]>>
Subject: Return

External email sender, please take precaution.
Hi Team,

Can you please suggest what we can do in below case.

Regards,
Seeta Kunwar

________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 28 September, 2019 16:36:19
Subject: Return

Hi Seeta
After wishing a good day

 ticket #167131

With the reference to the order id:6444817335 ,
​The item Id: 161539934
​
Customer is claiming that after washing that item which i have mentioned it got Shrunk

Please help us get a quick resolution

Kind Regards,
Ahmad

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