Subject: Arabic Language Test - Irfan Raza Khan
From: Seeta Seeta <[email-masked]>
To: HR <[email-masked]>
Cc: deeksha <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 1 Oct 2019 23:53:03 -0700 (MST)

Hi Ayushi, 

Fauzan evaluated the test and he ranked the candidate 6 out of 10. 

Regards, 
Seeta Kunwar 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Wednesday, 2 October, 2019 12:17:00 
Subject: Fwd: Arabic Language Test - Irfan Raza Khan 

Hi Seeta, 

Please get this test evaluated internally. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Irfan Raza Khan" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Wednesday, 2 October, 2019 12:13:26 
Subject: Arabic Language Test - Irfan Raza Khan 

		Foreign Language Screening Test 	Name 	Irfan Raza Khan 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Respected customer I am extremely sorry that I had noted your incorrect address, the delivery boy is in your area looking for your house number, kjndly help us correct your address, and within few minutes your order will be at your place. Hope you understand the possibility of human error which is seldom in our organisation. Apologies 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am a law graduate with two more graduations, in Arabic and English, all these degrees are from prestigious universities of India, it is fondness of language which made me travel and learn diffet languages. 

I had worked as a lawyer and translator for different companies. 

I had been a hard working and strong willed person in my professional life who remains calm in tense atmosphere. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	إن خدمة العملاء الجيدة هي الوفاء بالواجبات تجاه العميل بينما يمكن اعتبار رضا العملاء مجهودًا إضافيًا نبذل من أجل إرضاء العميل مع الحفاظ على أنفسنا ضمن قواعد وأنظمة الشركة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لدي إمكانات كبيرة للعمل الجاد مع خبرة في العمل مع العديد من الشركات ، علاوة على أن معرفتي الممتازة باللغة العربية والإنجليزية تجعلني المرشح المناسب لهذا المنصب 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	دلهي هي المدينة التي سافرت فيها بشكل مكثف ، وأحيانًا للتسلية في المقام الأول من أجل كسب الرزق ، من إندرابراستا إلى دينبانا ، ومن تقلع آباد إلى شاهجانهان آباد ، ومن سيري إلى نيودلهي ، مثلت سلالات مختلفة ، هذا المكان مليء بالآثار العمل كجوهرة على جسدها لا تجعل ثقافتنا غنية ومتنوعة فحسب ، بل تمنحنا أيضًا شعورًا جماليًا بالفخر.