Subject: Re: TICKET #178006 NEEDS IMMEDIATE RESOLUTION
From: Zafir Fadul <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Tue, 1 Oct 2019 05:33:41 -0700 (MST)

These are the missing items; 

1. 161744388 - - Lace Detail Boyshorts with Elasticised Waistband 
2. 161621915 - - Set of 2 - Padded Plunge Bra with Hook and Eye Closure 
3. 157542752 - - Space Gun with Light and Sound 
4. 141341845 - - Adore Green Tea & Lemon Slice Home Fragrance Oil - 30 ml 
5. 160803003 - - FARLIN Textured Teether 

From: "Zafir Fadul" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, 1 October, 2019 16:32:39 
Subject: TICKET #178006 NEEDS IMMEDIATE RESOLUTION 

Hi Seeta, 

In reference to ticket #178006 customer placed an order for 9 items but only received 4 items. 

5 items are missing/weren't delivered. 

Order was placed via a credit card. 

Customer is angry and threatening to sue us with the Saudi Ministry of Commerce. 

Please tackle this issue ASAP! 

Sincerely, 

Zafir