Subject: RE: TICKET #178006 NEEDS IMMEDIATE RESOLUTION
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Zafir Fadul <[email-masked]>
Date: Tue, 1 Oct 2019 11:43:42 +0000

Hi Seeta,

Which items are missing?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta [mailto:[email-masked]]
Sent: Tuesday, October 01, 2019 3:31 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Zafir Fadul <[email-masked]>
Subject: TICKET #178006 NEEDS IMMEDIATE RESOLUTION

External email sender, please take precaution.
Hi Team,

In below case customer placed an order for 9 items and he only received 4. Due to that customer is very angry and he is threatening about SA ministry of commerce.

Kindly look into this concern and assist.

Regards,
Seeta Kunwar

________________________________
From: "Zafir Fadul" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 October, 2019 16:32:39
Subject: TICKET #178006 NEEDS IMMEDIATE RESOLUTION

Hi Seeta,

In reference to ticket #178006 customer placed an order for 9 items but only received 4 items.

5 items are missing/weren't delivered.

Order was placed via a credit card.

Customer is angry and threatening to sue us with the Saudi Ministry of Commerce.

Please tackle this issue ASAP!

Sincerely,

Zafir

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