Subject: TICKET #178006 NEEDS IMMEDIATE RESOLUTION
From: Zafir Fadul <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 1 Oct 2019 04:02:39 -0700 (MST)

Hi Seeta, 

In reference to ticket #178006 customer placed an order for 9 items but only received 4 items. 

5 items are missing/weren't delivered. 

Order was placed via a credit card. 

Customer is angry and threatening to sue us with the Saudi Ministry of Commerce. 

Please tackle this issue ASAP! 

Sincerely, 

Zafir