Subject: FW: Order ID 6443445818 AWB 45033476191
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Tue, 1 Oct 2019 09:43:06 +0000

FYI

From: Sagaya Suresh Kumar <[email-masked]>
Sent: Tuesday, October 1, 2019 1:37 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Sagar Kumar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Suvadeep Saha <[email-masked]>; Ksaconloc Ops <[email-masked]>; Sidhartha Bhimania <[email-masked]>; Sree Adhikessavan <[email-masked]>; Mazen Massalkhi <[email-masked]>; Mike Bermingham <[email-masked]>
Subject: RE: Order ID 6443445818 AWB 45033476191

Dear Mahmoud,

Apologize for late reply..

Since fulfillment not able to track and find Shipment with POD.

So Kindly provide Manual Refund to below customer to close this case.

@Ramesh Gottimukkala<mailto:[email-masked]>- Required your input and guidance for this missed POD and Shipment.

Regards
Sagaya Suresh
+966 565165997

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 29, 2019 3:02 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Sagar Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Sidhartha Bhimania <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mazen Massalkhi <[email-masked]<mailto:[email-masked]>>; Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

Dear @Sagar Kumar<mailto:[email-masked]> ,

Could you please update us urgently

Mahmoud

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 29, 2019 9:59 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Sidhartha Bhimania <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mazen Massalkhi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

Dear @Sagaya Suresh Kumar<mailto:[email-masked]> ,

Could you please update on below !!

Mahmoud

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 26, 2019 9:55 AM
To: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Sidhartha Bhimania <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

Dears All,

Could you please update !!

Mahmoud

From: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 25, 2019 10:35 AM
To: Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sidhartha Bhimania <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

Dear Raju/Suvadeep

This shipment not received by Aramex, Please share POD if we have for handover

Update team soon

Thanks

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 25, 2019 9:33 AM
To: Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>; Sidhartha Bhimania <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

Hi @Sree Adhikessavan<mailto:[email-masked]> ,

Please assist we are not getting response on below .

Mahmoud

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 24, 2019 3:47 PM
To: Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

HI Raju,

Please update

Mahmoud

From: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 24, 2019 11:20 AM
To: Ksaconloc Ops <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ali Waqar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order ID 6443445818 AWB 45033476191

Dear Raju

Please share POD

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 24, 2019 10:15 AM
To: Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Order ID 6443445818 AWB 45033476191

Dears, @Ramesh Gottimukkala<mailto:[email-masked]> @Suvadeep Saha<mailto:[email-masked]>,

Please check mention order shipped to conloc and not yet handed to Aramex, as per aramx they didn't received that shipment from WH .

Mahmoud
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