Subject: AUGUST CASE - URGENT
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 30 Sep 2019 00:48:07 -0700 (MST)

Hi Team, 

Can you please help us in below case. 

Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 30 September, 2019 12:49:54 
Subject: AUGUST CASE - URGENT 

Hi Seeta, 

With reference to the ticket number: 137026 
Order number: 6443164760 

This order was placed on Aug 26, 2019. After emailing the WH team multiple times since the date order was placed - we haven't heard a single word of confirmation from them that if they are able to see this order in WMS or not. It has been over a month now. Please try arranging a call for this customer and ask her if she would prefer receiving this order still, if so, someone needs to process this order on a priority basis. 

Please advise how shall we proceed with this case. Thank you. 

Regards, 
Apoorv