Subject: Bad Quality
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 28 Sep 2019 05:48:10 -0700 (MST)

Hi Team, 

With the reference order number: 9833427049, Customer placed the order on Oct 2018, Now he is complaining about the sole and the item quality. 

We have already push back the customer but he is not satisfied with our resolution. 

Could you please help us in this concern. 

Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 26 September, 2019 21:59:23 
Subject: PUMA 

Hi Seeta, 

Please have a look at this ticket when you're in the shift tomorrow. 

156616 - Customer has ordered shoes from us in October 2018 which were delivered on Oct 30, 2019. Customer is saying the shoes are hurting his feet after using the shoes for almost a year. 

Please look into it. 

Thank you. 

Regards, 
Apoorv