Subject: late delivery
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Date: Sat, 28 Sep 2019 03:20:03 -0700 (MST)

Hi Team, 

With the reference order number 6445344203 the order was placed on 14 Sept, order dispatched in 2 consignments and out of 7 item 1 item is already delivered with AWB NO 45036079830. 

The another AWB NO-45036064253 is still In Transit and after 17 Sept there is no changes on the tracking number and i had already escalated the case to @ali waqar but still the order is not delivered and customer is very disappointed with our services. 

Could you please check this concern on priority basis and assist me here. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar