Subject: New Reply Received - Partial return
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 27 Sep 2019 17:43:30 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Partial return  Ticket comment <div style="font-family: Tahoma, Geneva, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: bold">
NO REFUND TILL DATE ??????????????????????????????????????</div>
<div style="font-family: Tahoma, Geneva, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: bold">
<br>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family: Tahoma, Geneva, sans-serif; font-size: 12pt; color: rgb(38, 114, 236); font-weight: bold">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size: 11pt" color="#000000"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, September 12, 2019 10:53 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#155227] - Partial return
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div>Hi Magdi Kamel,<br>
<span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">​</span> </div>
<div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">Thank you for contacting us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size: 10.5pt; color: rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size: 10.5pt; color: rgb(51, 51, 51)">We’re sorry that your order didn’t work out. </span></div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">​</span><br>
</div>
<div dir="ltr" style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">As per the records we have already initiated the refund on 9/8/19 8:00 PM.</span></div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">​</span><br>
</div>
<div dir="ltr" style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">You’ll receive a refund of AED 40 to your Debit or Credit Card and it will reflect in your account with-in 2-15 working days.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size: 10.5pt; color: rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size: 10.5pt; color: rgb(51, 51, 51)">If you need any further assistance so feel free to contact us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size: 10.5pt; color: rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size: 10.5pt; color: rgb(51, 51, 51)">Your friends,</span></div>
<div>
<span style="font-size: 10.5pt; color: rgb(51, 51, 51)">The</span><span> </span><span style="font-size: 10.5pt; color: rgb(51, 51, 51)">S</span><span style="font-size: 10.5pt; color: rgb(51, 51, 51)">upport Team</span>
</div>
</div>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Wed, 11 Sep at 1:17 AM <span class="x_separator">
, Magdi Kamel &lt;[email-masked]&gt; wrote:
<div style="font-family: Tahoma, Geneva, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: bold">
<h1 style='margin-right:0cm; margin-left:0cm; font-size:24pt; font-family:"Times New Roman",serif'>
On September 4, 2019 <img style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA0NjI4NDkyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IVwU4s-qzCZ8rf7K6qaf8jVRGV55OoVRNAmiWg7WjGY"><img style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA0NjI4NDkyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3Ygl8vvHq3iOhTl3qtRPqdu_5HT2BCSPSfItIhmgjOc">
 from my order Order #9754413138 was delivered to your courier as per the attached document. Till date no refund was made !</h1>
<br>
</div>
</span>
</blockquote>
</div>
</div>

</div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/155227