Subject: Urgent
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Thu, 26 Sep 2019 07:27:02 -0700 (MST)

Hi Seeta, 

Please find a list of tickets below which needs action: 

156870 - C&C order(6445058962). Status is sill ready to shipped. No response even after Jessie followed up with team. Status of the order has still not changed. 
147268- COD Order(6443855499). Status is still showing in transit and no response from LMG even after Jessie followed up. Order status is still In transit. 
137650 - COD Order(9753598239) - Order was delivered however, cx was asked for more money during delivery than the original value of the order. Offering a voucher for the difference value. 
166007 - COD Order(6445590002) - Order was refused however, customer wants to know why was he asked for SAR 607 when the order is for SAR 312 
158972 - COD Order(6445065901) - Placed on Sep 11, 2019. LMG says they will attempt another delivery however, the items still shows not delivered. 
137026 - COD Order(6443164760) - Order placed on Aug 26, 2019 and still not processed. No reply from 3rd party. 

Please assist. 

Regards, 
Apoorv