Subject: Arabic Language Test - Shah Alam
From: Seeta Seeta <[email-masked]>
To: deeksha <[email-masked]>
Cc: HR <[email-masked]>
Date: Wed, 25 Sep 2019 02:33:28 -0700 (MST)

Hi Ayushi, 

Shakeeb evaluated the test and he ranked the candidate 8 out of 10. 

Regards, 
Seeta Kunwar 

From: "deeksha" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "HR" <[email-masked]> 
Sent: Wednesday, 25 September, 2019 14:59:39 
Subject: FW: Arabic Language Test - Shah Alam 

Please get this checked internally and tell me 

From: Shah Alam < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 25 September 2019 at 2:58 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Shah Alam 

	
	
			Foreign Language Screening Test 
		
	Name 	Shah Alam 
	Whats your first language 	Arabic 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? We will have to pay price the customer because we could not give on time the food . 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I completed primary and secondary school from jamitul Falah Azamgarh in 2012 . Then I move to Hyderabad to get higher education . I did my graduation in Arabic language from The English and froein languages University in 2018 . I have also done 4 months proficiencye course same University . I did one year diploma course in modern and functional arabic same University . 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	غالباً ما يتم نطق السلع والخدمات في نفس الوقت. يتم تقديم هذه من قبل الشركات للعملاء لتوفير المرافق و تلبية رغباتهم. في الوقت الحاضر ، يمكن نجاح العمل في الجمع بين أفضل نوعية من السلع والخدمات الموجهة للعملاء."البضائع" هي الأشياء المادية حين أن" الخدمات " هي نشاط الأداء العمل للآخرين. 
البضائع تتضمن السلع والخدمات أو المنتجات الملموسة، والتي يمكن تسليمها للعميل.أنها تنطوي على نقل الملكية والحيازة إلى المشتري . 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	هو وجود اتصال ممتازة و مهارات التعامل مع الآخرين . علي الهاتف ، فمن المؤكد أن الكاريزما ما والثقة والقدرة على التعبير عن أن المنتج أمر حيوي لشراء واستخدام العملاء. يجب ان يكون لدينا فهم جيد للغاية . 
الصبر ، الابتسامة ، كو نك مؤدبا بعد جازما. 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	تقع حيدر آباد في جنوب الهند وهي عاصمة ولاية تلنجانا تعد سادس أكبر مدينة في الهند وتعتبر كأحد أهم مدن الهند من حيث التطور والنمو والحداثة وكانت معرفة في السابق بمدينة اللؤ لؤ وتم تصنيفها على أنها المدينة الأولى من حيث أولوية التنمية بسبب حجمها وعدد سكانها . تعد هذه المدينة مركزا رئيسيا من مراكز التكنولوجيا في الهند وهي تضم أيضا واحدة من أهم واقدم الجامعات الهندية ( الجامعات العثمانية) والتي تعد من أهم المراكز البحثية في الهند وثالث أكبر جامعة من حيث المساحة .