Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 25 Sep 2019 05:11:44 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Please do follow up my order, until now there is no progress in shipping...  It's been 12days when i placed my order.... </div>
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<div>On Mon, Sep 23, 2019 at 11:36 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv5886238569"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Nasheba Cabugatan,<br><br>Thank you for contacting us.<br>
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<div dir="ltr">We apologise for the inconvenience caused.</div>
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<br>We can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry  for this delay. I know that you’ve been waiting for it.<br><br>We have already forwarded your address to our courier partner, Rest assured we are contacting the courier team to deliver shipment on priority basis.</div>
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<div dir="ltr">I thank you for your understanding and patience.<br><br>Your friends,<br>The Support Team<br><br><br>
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              On
              Mon, 23 Sep at 11:20 AM
              <span class="yiv5886238569separator">,  Nasheba Cabugatan &lt;[email-masked]&gt;  wrote:
              <div>Hi good morning... </div>
<div id="yiv5886238569yMail_cursorElementTracker_1569222773025"> I just want to make follow up for my order,  still no progress in shipment... Wen I tract in aramex, the address is still the same and no progress in shipment..  It's been  9 days when I placed my order. How come the address is different from one of my order? I already received one of my order, but the other is in different district? Please do follow up my order in your courier. THANKS! </div>
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<br><div id="yiv5886238569ymail_android_signature"><a rel="noreferrer" id="yiv5886238569ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div>On Fri, Sep 20, 2019 at 6:28 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv5886238569"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">​Hi Nasheba Cabugatan,<br><br>Thank you for ​providing us the requested information.<br><br>​We have forwarded your address to our courier partner to arrange a delivery.</div>
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<div dir="ltr">Our courier partner contact you for delivery.<br><br>​Feel free to contact us for further assistance.</div>
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<br>Your friends,<br>The Support Team<br><br><br>
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              On
              Fri, 20 Sep at  7:16 PM
              <span class="yiv5886238569separator">,  Nasheba Cabugatan &lt;[email-masked]&gt;  wrote:
              <div>Gate 6, Ambulatory Care Center, King Abdulaziz Medical City, Ministry Of National Guard, </div>
<div id="yiv5886238569yMail_cursorElementTracker_1568992554123">AR Rimayah District, Riyadh KSA<br id="yiv5886238569yMail_cursorElementTracker_1568992480658"><br><div id="yiv5886238569ymail_android_signature"><a rel="noreferrer" id="yiv5886238569ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div>On Fri, Sep 20, 2019 at 5:27 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv5886238569"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Nasheba Cabugatan,<br><br>
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<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for getting in touch with us.</div>
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<div dir="ltr" style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>As we can see out of 7 item your 1 item has been already delivered to you on 17/09/19 12:00.</div>
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<div dir="ltr" style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>​Could you please provide us your correct address so we can forward it to our courier team.<br>
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<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style="font-weight:inherit"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr">Awaiting for your revert.</div>
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<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your friends,</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/160708