Subject: Re: Need a list of Departments
From: Saurabh Dadu <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 22 Sep 2019 11:15:47 +0000

Hi Jessie,

Thanks - Seeta/Urvika - please respond, make sure you CC everyone.

Jessie - please add or correct the list they send us.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Jessie Caparas <[email-masked]>
Sent: 22 September 2019 4:42 PM
To: Saurabh Dadu <[email-masked]>; Mustehsan Siddiqui <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: RE: Need a list of Departments

Hi Saurabh,

Please do check with your team.

The escalation matrix has been shared with them.

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

From: Saurabh Dadu [mailto:[email-masked]]
Sent: Sunday, September 22, 2019 3:10 PM
To: Mustehsan Siddiqui <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Need a list of Departments

External email sender, please take precaution.

Dear All,

I require a list of ALL the departments or third parties along with  territories and reasons for which a ticket could be on third party hold.

Example:

Aramex UAE - Return pick up request, delayed delivery follow-up, incomplete delivery, mis-delivery, pick-up status follow-up etc.

Conloc UAE

Fetcher KSA

SMSA KSA

I am trying to streamline how third party tickets from our side would be handled, trying to cut time and smoothen the flow.

Please provide this ASAP, if possible today.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

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