Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 20 Sep 2019 15:16:22 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Gate 6, Ambulatory Care Center, King Abdulaziz Medical City, Ministry Of National Guard, </div>
<div id="yMail_cursorElementTracker_1568992554123">AR Rimayah District, Riyadh KSA<br id="yMail_cursorElementTracker_1568992480658"><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0;"> <div style="font-family:Roboto, sans-serif; color:#6D00F6;"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Sep 20, 2019 at 5:27 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6;"> <div id="yiv1468883862"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
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<div>Hi Nasheba Cabugatan,<br><br>
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<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'>Thank you for getting in touch with us.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br style="font-weight:inherit;"></div>
<div dir="ltr" style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'>As we can see out of 7 item your 1 item has been already delivered to you on 17/09/19 12:00.</div>
<div dir="ltr" style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br></div>
<div dir="ltr" style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'>​Could you please provide us your correct address so we can forward it to our courier team.<br>
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<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br style="font-weight:inherit;"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;' dir="ltr">Awaiting for your revert.</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br style="font-weight:inherit;"></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'>Your friends,</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'>The Support Team</div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br></div>
<div style='color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;'><br></div>
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<div class="yiv1468883862freshdesk_quote">
            <blockquote class="yiv1468883862freshdesk_quote">
              On
              Thu, 19 Sep at  6:40 PM
              <span class="yiv1468883862separator">,  Nasheba Cabugatan &lt;[email-masked]&gt;  wrote:
              <div>Hi.... I just want to follow up my order (order #: 6445344203),   I track it through aramex and still the location is not correct, wrong district... No progress in shipment... Please follow up it in the courier, the address is wrong,. Thanks<br id="yiv1468883862yMail_cursorElementTracker_1568903689988"><br>
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<div id="yiv1468883862ymail_android_signature"><a rel="noreferrer" id="yiv1468883862ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin:0 0 20px 0;"> <div style="font-family:Roboto, sans-serif;color:#6D00F6;"> <div></div>
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<div class="yiv1468883862freshdesk_quote"><blockquote class="yiv1468883862freshdesk_quote">
<div>On Tue, Sep 17, 2019 at 9:35 AM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6;"> <div id="yiv1468883862"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px;">
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<div dir="ltr"><div dir="ltr">Hi Nasheba,<br><br>
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<div>Thank you for contacting us. ​</div>
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<div dir="ltr">We apologise for the inconvenience caused and we have already forwarded this concern to our relevant team.</div>
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<div dir="ltr">As per the records the order is already shipped from our warehouse and it with the courier partner.</div>
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<div dir="ltr">We are now contacting our courier team to arrange a delivery, Our courier partner will contact you to arrange a time for delivery. </div>
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<div dir="ltr">Please accept our sincere apology for the inconvenience.</div>
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<br>Feel free to contact us for any further assistance.<br><br>Your friends,</div>
<div dir="ltr">The Support Team.</div>
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<div class="yiv1468883862freshdesk_quote">
            <blockquote class="yiv1468883862freshdesk_quote">
              On
              Mon, 16 Sep at  2:50 PM
              <span class="yiv1468883862separator">,  Nasheba Cabugatan &lt;[email-masked]&gt;  wrote:
              <div>I want to complain regarding the delivery of my order 6445344203 Its sshould be home delivery and the aramex said that I should pick up it because no delivery for that district Tracking no 45036064253 / App Version: 6.19 / Android Version: 8.1.0</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/160708