Subject: RE: [#139187] - Delivery_
From: Jessie Caparas <[email-masked]>
To: Bs WH <[email-masked]>, Malik Ismail <[email-masked]>, Sachin Maheshwari <[email-masked]>, BHRdc Ecomm <[email-masked]>, "Abdullah Ayad. Alani" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Dominic Arackal <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 19 Sep 2019 11:17:19 +0000

Thanks.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Bs WH
Sent: Thursday, September 19, 2019 2:45 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Sachin Maheshwari <[email-masked]>; BHRdc Ecomm <[email-masked]>; Abdullah Ayad. Alani <[email-masked]>; Seeta Seeta <[email-masked]>
Cc: Dominic Arackal <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: [#139187] - Delivery_

Sir

Please check the below screen shot

________________________________
From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 19, 2019 11:43 AM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; BHRdc Ecomm <[email-masked]<mailto:[email-masked]>>; Bs WH <[email-masked]<mailto:[email-masked]>>; Abdullah Ayad. Alani <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Cc: Dominic Arackal <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#139187] - Delivery_

Hi Sachin,

The Bahrain team is looped and no one is replying after several emails sent.

Please do help us on this - we don't know why there is no reply after sending multiple emails.

Thank you and Kind Regards,

Jessie Caparas

Email: [email-masked]<mailto:[email-masked]>

T: +97145172087

From: Malik Ismail
Sent: Sunday, September 15, 2019 11:22 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; BHRdc Ecomm <[email-masked]<mailto:[email-masked]>>; Bs WH <[email-masked]<mailto:[email-masked]>>; Abdullah Ayad. Alani <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Cc: Dominic Arackal <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#139187] - Delivery_

Hi Bs WH<mailto:[email-masked]%3e> BHRdc Ecomm<mailto:[email-masked]%3e> ,

Please assist with below concern.

@Abdullah Ayad. Alani<mailto:[email-masked]%3e>  Seeta Seeta,<mailto:[email-masked]%3e>

this is a BAHRAIN order, has been highlighted to UAE team.

Please coach the agent.

Kind Regards,

Malik Ismail

[email-masked]<mailto:[email-masked]>

M : +971 50 89 678 15

From: Sachin Maheshwari
Sent: Thursday, September 12, 2019 6:49 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Babyshop <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Akmal Hussain <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#139187] - Delivery_

@Escalations Dxbteam<mailto:[email-masked]>, this is a BAHRAIN order, why has been highlighted to UAE team.

Please send details to correct team for resolution.

Regards

Sachin

+971 56 408 0342

+971 4 517 5412

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 29, 2019 4:23 PM
To: Babyshop <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Akmal Hussain <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#139187] - Delivery_
Importance: High

Hi Team,

Please reconfirm the order number. We didn't find any data under the order number 7653659141.

Regards,

Dhan

From: Babyshop
Sent: Thursday, August 29, 2019 4:18 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Akmal Hussain <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#139187] - Delivery

External email sender, please take precaution.

Please take a look at ticket #139187<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/139187> raised by Maryam Lari ([email-masked]<mailto:[email-masked]>).

Order ID : 7653659141

Item ID : 160841915

Customer has received the item but some bolts to assemble the item are missing.

Please advice and action the same.

Regards,

Abhishek

On Wed, 28 Aug at 2:29 PM , Maryam Lari <[email-masked]<mailto:[email-masked]>> wrote:

i have received my last order which is a baby walker with missing screws i contacted the customer service and they informed me that soneone will call me in 24 hours but no one has / App Version: 6.17 / Android Version: 7.0

139187:1125156

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