Subject: RE: Callback Required
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Tue, 17 Sep 2019 12:03:59 +0000

FYI on the below

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Rawan Barghouth [mailto:[email-masked]]
Sent: Tuesday, September 17, 2019 3:54 PM
To: Jessie Caparas <[email-masked]>; Ali Mkhaimer <[email-masked]>; Mohammad Tarabishi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: Callback Required

External email sender, please take precaution.
Hi Jessie,

The customer was contacted, the gift card has no pin code, therefore, the customer was advised to visit the store to redeem it.

Best Regards,

Rawan Barghouth
Contact Center Supervisor
T: +962 6 500 1333
F: +962 6 500 1334
M: +962 799 526124
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
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[Description: Description: Description: Description: Description: Description: Description: Description: http://www.crystel.co/signature/images/twitter.png]<https://twitter.com/CrystelCo>
[Description: Description: Description: Description: Description: Description: Description: Description: http://www.crystel.co/signature/images/youtube.png]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>
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From: Jessie Caparas [mailto:[email-masked]]
Sent: Tuesday, September 17, 2019 1:53 PM
To: Ali Mkhaimer; Rawan Barghouth; Mohammad Tarabishi
Cc: Escalations Dxbteam
Subject: FW: Callback Required
Importance: High

Hi Team,

Please call the below customer.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta [mailto:[email-masked]]
Sent: Tuesday, September 17, 2019 2:40 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Callback Required

External email sender, please take precaution.
Hi Team,

Kindly arrange the callback to below customer as she is having issue with her gift card.

Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 17 September, 2019 16:03:34
Subject: gift card

Hi Seeta,

Ticket NO; 160066
customer's contact NO; 0552001769

kindly arrange a call back for the customer to assist him with the pin code of his gift card.

Regards
shakeeb

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