Subject: Fwd: Arabic Language Test - Muzakkir Alam
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Tue, 17 Sep 2019 02:02:10 -0700 (MST)

Please get this tested by any of our native arabic agents and let me know what's the response. 
Preferably, Abdullah 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Muzakkir Alam" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 17 September, 2019 14:21:25 
Subject: Arabic Language Test - Muzakkir Alam 

		Foreign Language Screening Test 	Name 	Muzakkir Alam 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Firstly apologies him for late delivery and try to agree with us. after that I would take some time for managing again very honestly. 
And I will search strongly what is the reason for late delivery then getting problem i will try to solve it forever. 
And I will give instructions my employers for making easy access to deliver. 
I will fully try to contact them directly and ask them for information about what is going on with them. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	
I sm mozzakir Alam. I am from UP. . I have completed primary and secondary educations from Jamiatul- Falah in 2009 where I have learnt Arabic language in more formal and professional way. After that I move to Delhi to get higher and standard education then I did graduation in Arabic language & literature from Jamia Millia Islamia in 2013. 
About work experience so, I am having total 5 year experiences in different fields and departments . First of all, I have started working with AL hind foreign service agency for Saudi embassy As an Arabic language specialist where I have to translate legal documents and technical contents from Arabic to English in both language. 
Apart from this, I have also worked complete 2 years as a sales Representive in Medical equipment agency based in Saudi Arabia where I have to built a strong relationship with key customers in own landscaping businesses and close average 10 sales on daily basis. 
Last 2 years I have been working as a V.M. in Al Nahdi medical company based in Saudi Arabia till now. Right now I am planning to move my country for better job opportunity where I could utilize my personal and professional skills in your renowned company. 
That’s all about me ! 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	
مساعدة الزبائن 
للأشترى بسهولة هذا خدمة العملاء جيد 
و خدمة العملاء جيد جداً ابتسامة، مساعدة وميزات الأصناف وغير ها 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١. قد عمل في الماضية نفس المجال 
٢.عنده خبرة جيدة 
٣.هو يفهم الأغراض و الاصناف 
٤. هو مجتهد و متحرك للخدمات 
٥. هو حاضر كل يوم الدوام 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	عن مدينة دلهي 
سافرت إلى دلهى من اترابراديش قبل ١٠ سنة. بعد تخريج من جامعة الفلاح حيث حصلت شهادة العالمية. انا التحقت في الجامعة الملية الإسلامية في قسم لغة العربية.. هذه المدينة عا صمة الهند و هنا تقع الآثار القديمة و مبنى التاريخية من زمان المغول وغيرها مثلاً القلعة الحمراء، قطب 
مينار، مقبرة الملك همايو وغيرها. هناك تجرى النهر يمنا مرة طويلة. 
و جامعات و كليات و مدارس موجودون كثيرون داخل المدينة. 
و رعاية الطبية معروف جداً في أنحاء العالم. و زوار الأجنبية يزورون في أماكن التاريخية.