Subject: Arrange a call back
From: Apoorv Joshi <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 17 Sep 2019 01:18:14 -0700 (MST)

Hi Seeta, 

With reference to the order number: 6441967979 
Ticket ID: 139567 

Customer ordered a total of 6 items from us that were supposed to be delivered in two shipments. He called our customer service regarding an issue and was transferred to a supervisor - Mr. Ali. He was asked to wait 24 hours for a follow up call but never received one. 

Due to this inconvenience he partially cancelled his order. We have followed up with him once again and informed him regarding the refund that was processed as well as the delivery for the remaining order. 

As he requested a call back, can someone call him on +966597111155 and address his issues as he is very upset. He also requested a call back. 

Thank you for your help! 

Regards, 
Max Support Team