Subject: New Reply Received - Returns
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Fri, 13 Sep 2019 11:36:52 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Returns  Ticket comment <div>Noted and thank you<br>
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<div id="AppleMailSignature" dir="ltr">Nawal Juma</div>
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<div>On Sep 12, 2019, at 10:56 AM, Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nawal,<br>
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Thank you for contacting us.<br>
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I’m sorry to see that you’ve been waiting for return shipment to be collected, and it seems like this has not happened as yet.<br>
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This is not the typical standard. Our courier partner will contact you shortly to arrange collection from you.<br>
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I am now contacting our logistics department to find out what happened, and get your shipment collected on priority.<br>
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Thank you for continued patience, I assure that we are working on it to get this resolved at the earliest.<br>
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Your friends,</div>
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<blockquote class="freshdesk_quote">On Wed, 11 Sep at 1:17 AM <span class="separator">
, NAWAL JUMA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
<div>Dear all I have requested a return to order # 9753564723 and it has been 2 weeks and no one came to pick up the item. I have received it broken from inside. Kindly update me Regards iOS Version: 12.4.1 App Version: 8.6.2</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/155228