Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Sep 2019 07:10:10 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team,<br>
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Kindly note that Maximum call attempts// 3 delivery attempts. were arranged with the customer,<br>
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Please advice <br>
<br>
Best Regards 
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<span class="labelnormal"><span class="labelname_sf">Nariman Abu Sharkh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641;" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer <br>
<strong>Sent: </strong>10/9/2019 10:57 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#153941] - Delivery<br>
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<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/153941" rel="noreferrer">#153941</a> raised by nagham darwich ([email-masked]).</div>
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">​Kindly arrange the delivery ASAP as customer is waiting for the shipment.</div>

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<div dir="ltr">AWB No- SOR002512808</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Seeta Kunwar</div>
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<blockquote class="freshdesk_quote">On Tue, 10 Sep at 10:55 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Nagham,<br>
<br>
Thank you for contacting us.</div>

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<div dir="ltr">Your order has already been shipped and on its way. You can now track it online at <a href="http://www.shipa.com" rel="noreferrer">www.shipa.com</a> using tracking number SOR002512808.</div>

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<div dir="ltr">I can see that delivery of this order has taken longer than our normal delivery time, and I am really very sorry  for this delay. I know that you’ve been waiting for it. It should be with you soon.<br>
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I am now contacting our logistics department to find out what happened, and get your shipment deliver on priority</div>

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Again, please accept our sincere apologies for this unexpected delay.<br>
<br>
Your friends,</div>

<div dir="ltr">The Support Team.</div>
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<blockquote class="freshdesk_quote">On Mon, 9 Sep at 10:26 PM <span class="separator">, nagham darwich &lt;[email-masked]&gt; wrote: </span>

<div>its been 9 days since I ordered some items and till now I didnt receive anything / App Version: 6.18 / Android Version: 9</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/153941